What To Expect During A Water Damage Remediation & Restoration Project

When you are dealing with water damage, whether that be a burst pipe, flooding or any water damage in general, immediate action is crucial.

ZGreen Restoration responds immediately and uses advanced equipment and techniques to remove the water quickly. We carefully monitor and document the drying process to verify your property is dried correctly and thoroughly.

Here is what involved in a water damage situation and how we set about restoring it:


As soon as you know of any water damage, trust that you can call us 24/7 365 days of the week and we will respond to you (408-212-6034). We will need information regarding your property and a technician will be dispatched to come and assess your property damage.

While you are waiting for us to come, try and prevent further leaks by shutting off your water supply. If the area is dangerous then leave the premises.


Once damages are assessed by one of our special water damage restoration experts, we write up a quote for you. Your technician will keep you up to date and will need to work out how much water has escaped, the extent of the damage and the next steps. Payment can either be submitted via cash, credit card, or an insurance claim.

Although filing a claim can be quite intimidating, we are here to offer our assistance throughout the whole process. No two water damage cases are the same!


Our highly experienced specialists will begin the water removal process promptly. Industry-standard wet/dry vacuums will complete the bulk of water removal. This step reduces the drying time and prevents mold build-up and secondary water damage. If you have serious damage in your property, then you may need temporary accommodation while we repair the damage. We will make sure you are kept aware of every step.


Then we will get rid of the water, our water damage technicians will next install state-of-the-art equipment. These include industrial dehumidifiers, air movers, and the Injectidry System to dry out cabinets, walls, and flooring. For the elimination of odors, we use air scrubbers with a carbon filter, a hydroxyl generator, or a fogging machine that consists of antimicrobial agents.

Water damage repair will be contained in the affected area and we will not cause damage to the rest of your property.

Areas are kept clean throughout the restoration process. Once materials are dried within the requisite drying standards, equipment is removed, and technicians start the final cleaning process, which includes, but is not limited to, wiping down walls, mopping floors, cleaning vertical surfaces, sweeping, and vacuuming all affected areas.


Once all the water has been removed it will be dried out properly with the correct equipment which will circulate effectively.

When the area is dry then the water remediation can begin by fixing anything that was destroyed by the water damage.

Water damage restoration may include ceilings, floors, kitchens, bathroom areas, showers and bathtubs, doors and doorframes, destroyed electrical and broken plumbing.

After all these steps are performed to the owner’s satisfaction, the property should be considered restored in accordance with the IICRC standards which would be required by all insurance companies.


ZGreen Restoration is a certified water damage company. Our technicians are highly trained to provide professional water damage and remediation in your home or business. ZGreen Restoration is an IICRC-certified firm, which means we adhere to a higher standard than other companies. Trust in our water damage experts to get your house back in order.

Call us for a free quote 24/7 on 408-212-6034


Check more articles by categories